Experience: Previous experience of working within gym or health club preferential

Role aim To assist the general manager in running the club, engaging with customers, managing PT's

Responsibilities:

· Strive to ensure every member has an outstanding experience every time they enter the Club

· To own, follow and respect all Jetts values

· To understand, follow and promote Jetts policies, procedures and operational standards

· Demonstrate outstanding customer service values

· Manage the sales process with the General Manager

· Promote and sell memberships within your club.

· Generate prospects by building relationships inside and outside of the club.

· Do daily lead generation in the community

· Book tours and appointments to showcase the club,

· Discuss membership needs helping potential members obtain the results that are right for them.

· To provide support, guidance and training to all team members including areas such as service, sales, policies and procedures

· Maximize all opportunities to drive the Club to its operational capacity

· To strive towards reaching monthly key performance indicators (KPIs) set by the Business Owner and BPM

· Ensure correspondence such as emails and phone calls are responded to in a friendly, prompt (end of day) manner

· To establish and maintain business relationships within the local community

· To ensure every new member completes a Club Orientation

· Prepare, drive and implement structured marketing (including but not limited to local area marketing and sponsorship activities)

· Prepare, drive and deliver monthly member engagement activities and events within the Club

· To complete and participate in FastTrack training and other training opportunities provided by Jetts Support Office

· Ensure you have in depth product knowledge & understanding of the benefits of exercise.

· Maintain a high standard of personal presentation and full Jetts uniform

· Respect the people within the organisation including team members, partners, business owners or any other person of contact

Benefits of being a member of the Jetts Team:

· Initial Uniform & replacements provided

· Diverse and fun environment

· Basic salary + Free Rent

· Personal Training in your time keeping all Earnings

· Complimentary gym membership for yourself

· Holiday Allowance – Pro Rata per hours worked

Summary

As an Assistant Gym Manager, you will be instrumental in overseeing daily operations and ensuring a high-quality experience for our members. Reporting to the Gym Manager, you will leverage your core skills in management, team leadership, and sales to drive membership growth and enhance customer satisfaction. Your ability to communicate effectively and manage staff will be vital in creating a positive gym environment. Additionally, your organizational skills and administrative experience will support the smooth functioning of the facility. Join us to help foster a thriving fitness community.

Job Type: Full-time

Pay: £23,000.00-£25,000.00 per year

Additional pay:

Performance bonus

Benefits:

Company pension
Employee discount
Gym membership

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

Edgware HA8: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Reference ID: BO-GM-001
Expected start date: 05/05/2025

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Assistant Gym Manager