1. Overview and Objectives of the Position:

The Club Manager is the key role in Snap Fitness clubs, responsible for

overall day to day management of all operations. Working closely with the

franchise owner or Area Manager, the position will have full accountability

and authority for all operational aspects and management of staff,

including sales, marketing and general administration.

2. Key Relationships:

i. Franchise Owner

ii. Area Manager

iii. Snap Fitness UK Head Office

3. Key accountabilities that are part of the role:

 Membership Sales & Retention

- Driving club growth through quality membership sales

- Increasing member retention through member engagement

- Tracking and reporting on various sales ratios

- Developing and following up on Assistant Manager’s sales

performance

Marketing & Community Activities

- Execution of National marketing initiatives

- Local area marketing planning and execution

- Generation of community focused initiatives

- Maintaining best practice digital presence

 Club operations and presentation

- Reconciling monthly membership billings

- Chasing outstanding debtors

- Maintaining club presentation to the highest possible standard

- Maintaining equipment functionality and servicing

 Management of Personal Trainers & Group Fitness instructors

- Recruitment of professional personal trainers (sub-contracted)

- Assistance in marketing and development of personal trainers

- Design and maintain weekly Group Fitness timetable

- Recruit and retain top quality fitness instructors

4. Key Performance Indicators:

i. Net Membership Growth

ii. Retention Rate

iii. Club Audit Results

iv. Customer Satisfaction

v. PT Engagement & Group Fitness Attendance

5. Selection Criteria:

- Previous sales experience required, minimum 1-2 years in any sales field

- Previous administration experienced preferred

- REPS Level 3 qualified preferred but not required

- Enthusiastic, empathetic and conscientious personality a must

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Additional pay:

Bonus scheme

Benefits:

Employee discount
Free fitness classes
Free parking
Gym membership
On-site gym
On-site parking

Work Location: In person

Snap Fitness Wisbech

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Club Manager