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Avoid These 5 Interview Mistakes That Could Cost You the Job

Interview Advice By Kelly Hesketh Published on March 18

Avoid These 5 Interview Mistakes That Could Cost You the Job

Introduction

Job interviews can be nerve-wracking, no matter how much experience you have. For personal trainers and fitness instructors, interviews aren’t just about qualifications—they’re about energy, personality, and professionalism.

The good news? A little preparation goes a long way. The bad news? Some common mistakes could cost you the job—even if you’re the perfect fit!

To help you land your next fitness role, we’ve rounded up the five biggest interview mistakes and, most importantly, how to avoid them.

1. Not Researching the Gym or Company

Why It’s a Problem:

Walking into an interview without knowing anything about the business makes you look unprepared and uninterested. Employers want to see that you understand their values, training style, and target audience.

How to Avoid It:

Before your interview, spend time on the company’s website, social media, and reviews. Look for:

✅ Their training philosophy (e.g., functional fitness, weightlifting, group classes)

✅ The type of clients they cater to (e.g., beginners, athletes, corporate professionals)

✅ Any special programmes they run (e.g., transformation challenges, wellness retreats)

Example Response:

"I love how your gym focuses on strength and conditioning for beginners. I read about your six-week transformation challenge, and I’d love to contribute by helping clients stay accountable and build confidence in their training."

Why this works: You’re showing enthusiasm and proving that you’ve done your homework!

2. Talking Too Much (or Too Little!)

Why It’s a Problem:

Interviews are a two-way conversation. Rambling on can make you seem unfocused, while giving one-word answers can make you look unenthusiastic.

How to Avoid It:

Aim for clear, structured answers—not an entire life story. A great formula to use is:

Situation – Briefly set the scene

Action – Explain what you did

Result – Highlight the outcome

Example Response (to "How do you motivate struggling clients?")

"One of my clients was losing motivation because they weren’t seeing immediate results. I encouraged them to focus on non-scale victories like strength gains and energy levels. We also set smaller, weekly goals. After a month, they felt more positive and saw progress in their training."

Why this works: It keeps your answer concise, engaging, and results-driven.

3. Failing to Demonstrate Your People Skills

Why It’s a Problem:

Being a great fitness professional isn’t just about technical knowledge—it’s about building relationships. If you’re stiff, robotic, or too serious in your interview, employers might doubt your ability to connect with clients.

How to Avoid It:

Smile! Your energy and enthusiasm should be natural.

Engage with your interviewer. Make eye contact, use their name, and listen actively.

Show your personality. If you love fitness, let it shine!

Example Response (to "Why did you become a personal trainer?")

"I’ve always been passionate about fitness, but what really motivates me is seeing people achieve things they never thought possible. I love that ‘lightbulb moment’ when a client realises they can lift heavier, run faster, or move without pain. That’s why I do this job."

Why this works: You’re showing passion and warmth, which is exactly what employers want in a fitness professional.

4. Giving Generic or Overused Answers

Why It’s a Problem:

Saying things like “I’m a hard worker” or “I love fitness” won’t set you apart. Employers want to hear specific examples of what makes you great.

How to Avoid It:

Use real-life stories to showcase your skills.

Avoid clichés and personalise your answers.

Back up your strengths with evidence.

Example Response (to "What’s your biggest strength as a fitness instructor?")

Generic Answer: “I’m passionate about fitness and helping people.”

Better Answer: “I specialise in making fitness accessible for beginners. I once worked with a client who had never set foot in a gym before. Over six months, I helped them build confidence, master the basics, and develop a consistent routine. They’re now a regular gym-goer and love training!”

Why this works: It’s specific, memorable, and proves your impact.

5. Not Preparing Questions to Ask

Why It’s a Problem:

When the interviewer asks, “Do you have any questions?” and you say “No, I think you covered everything”, it can make you seem uninterested.

How to Avoid It:

Always have at least two questions prepared. This shows that you’re engaged and thinking about the role seriously.

Great Questions to Ask:

“How does your gym support personal trainers in their career growth?”

“What qualities make someone successful in this role?”

“What do you love most about working here?”

Why this works: You’re flipping the script and making the interviewer sell the job to you!

Final Thoughts

Interviews are about more than just answering questions—they’re about showing who you are and why you’d be a great fit.

By avoiding these five common mistakes, you’ll walk into your next fitness job interview prepared, confident, and ready to impress.

Research the company so you can show genuine interest.

Find the right balance when answering questions—concise but detailed.

Let your personality shine and show your passion for fitness.

Use real-life examples to make your answers stand out.

Ask great questions to show enthusiasm and engagement.

Good luck with your next interview—you’ve got this! 🚀


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